PRIVACY POLICY

At The Dubai Handyman, we are committed to safeguarding the privacy of our website visitors and clients. This policy outlines how we collect and treat your personal information. By using our website and agreeing to this policy, you consent to the use of your information in accordance with the terms outlined below.
Information We Collect
We may collect, store, and utilize the following types of personal information:
  • Information about your computer and your use of our website, including your IP address, geographical location, browser type and version, operating system, referral source, duration of visit, page views, and website navigation.
  • Information related to transactions conducted between you and us on our website, including details of any purchases you make for our goods or services.
  • Information provided by you during the registration process, including your name, address, and email address.
  • Information submitted for subscribing to our website services, email notifications, and newsletters, which may include your name and email address.
  • Any other information you voluntarily choose to send to us.
Before sharing another person’s personal information with us, please ensure that you have obtained their explicit consent, both for the disclosure and the processing of their personal data, in accordance with this privacy policy. We do not store, sell, share, rent, or lease any credit/debit card details or personally identifiable information with third parties.
1. Cookies

We use cookies on our website. Cookies are files containing identifiers (strings of letters and numbers) sent by a web server to a web browser and stored by the browser. These identifiers are sent back to the server each time the browser requests a page from the server. We may use both “session” cookies and “persistent” cookies on our website.

Session cookies are deleted from your computer when you close your browser. We use session cookies to keep track of your activity on the website, manage your bookings, prevent fraud, enhance website security, and for other purposes.

Persistent cookies are stored on your computer until deleted or until they reach a specified expiration date. Persistent cookies are used to recognize you when you visit, track your preferences, and for various other purposes.

We also utilize Google Analytics to analyze website usage, which generates statistical and other information through cookies stored on users’ computers. This information helps us create reports about website usage. Google’s privacy policy is available at: Google Privacy Policy.

2. Using Your Personal Information

The personal information submitted to us via our website will be used for the following purposes:

  • Administering the website.
  • Enhancing your browsing experience by personalizing the website.
  • Facilitating your use of our website services.
  • Providing services purchased via the website.
  • Sending statements, invoices, and collecting payments.
  • Sending general (non-marketing) commercial communications.
  • Sending email notifications as requested.
  • Sending newsletters and other marketing communications that we believe may be of interest to you, subject to your consent.
  • Addressing inquiries and complaints related to the website.
  • Maintaining website security and preventing fraud.
  • Verifying compliance with the terms and conditions governing the website’s use.

Where you submit personal information for publication on our website, we will publish and use that information as per the license you grant to us. We will not provide your personal information to third parties for direct marketing without your express consent.

All financial transactions conducted on our website are handled by our payment services provider. We share information with them only to the extent necessary for payment processing and addressing related queries. We neither store nor pass on debit/credit card details to third parties.

3. Disclosures

We may disclose your personal information to our employees, officers, agents, suppliers, or subcontractors to the extent necessary for the purposes outlined in this privacy policy. Additionally, we may disclose your personal information:

  • To comply with legal requirements.
  • In connection with legal proceedings.
  • To establish, exercise, or defend our legal rights, including providing information to others for fraud prevention and reducing credit risk.
  • To authorities seeking disclosure as deemed likely by us.
  • Except as mentioned in this privacy policy, we will not provide your information to third parties.
4. International Data Transfers
The information we collect may be stored, processed, and transferred between countries in which we operate to enable us to use the information in accordance with this privacy policy. Personal information submitted for publication on our website may be accessible globally via the internet. You explicitly agree to such transfers of personal information.
5. Security of Your Personal Information
We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. All personal information is stored on our secure (password- and firewall-protected) servers. Electronic transactions on our website are protected by encryption technology. While we employ various hardware and software methodologies to ensure data privacy and security, please be aware that the transmission of information over the internet is inherently insecure. We cannot guarantee the security of data sent over the internet.
6. Policy Amendments
We may update this privacy policy by posting a new version on our website. Please check this page periodically to ensure you are comfortable with any changes. We may also notify you of changes to our privacy policy via email.
7. Your Rights
You have the right to request access to the personal information we hold about you. Provision of such information may be subject to a fee and the supply of appropriate identity evidence. You may instruct us not to process your personal information for marketing purposes by emailing us at [Your Email Address]. You will usually have the option to opt out of the use of your personal information for marketing purposes.
8. Third-Party Websites
Our website may contain links to other websites. We are not responsible for the privacy policies or practices of third-party websites.
9. Updating Information
If you find that the personal information, we hold about you requires correction or updating, please inform us.
10. Data Collection
We collect data, including your phone number, email address, home address, latitude, and longitude, to provide home services and to contact you when needed. If you wish to have this data deleted, please email us at [Your Email Address] requesting data deletion.
Scroll to Top

Select a Service

Select a Date

When we can start working

handyman-

Looking For An Expert Handyman?

Look No Further. We Are Just A Call Away!

Looking For An Expert Handyman?

Look no further. We are ready to help you anytime, 24 hours a day.